Shipping policy

📦 Shipping Policy

Effective Date: January 2025

Thank you for shopping with Rico Rico! We’re committed to delivering your authentic Mexican chiles and spices quickly, safely, and reliably.

🚚 Processing & Handling Times

  • Orders are processed within 2–3 business days after your order is placed.
  • Orders placed on weekends or holidays will begin processing the next business day.

🇺🇸 Domestic Shipping (U.S. Only)

We currently ship within the United States only.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3–7 business days Calculated at checkout
Expedited Shipping 2–3 business days Based on weight & location



🧾 Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number.
Tracking may take up to 24 hours to update after your label is created.

🛑 Shipping Restrictions

  • We do not ship internationally at this time.
  • We do not deliver to P.O. Boxes or APO/FPO addresses.

❗ Delays or Issues

Shipping delays may occur due to:

  • Carrier service interruptions
  • Weather events
  • Holidays or high order volume

If you haven’t received your order after 10 business days, please contact us at support@ricoricostore.com.

📦 Damaged or Lost Packages

If your order arrives damaged or gets lost in transit:

  • Contact us within 48 hours of delivery
  • Provide your order number and photos (if applicable)

We’ll work quickly to resolve the issue with a replacement or refund.

📬 Contact

For any shipping-related questions: